To ask a general question, make a comment, or provide feedback / suggestions to the ECC please submit an IT Helpdesk ticket.
Trouble using a particular software package such as Pspice, AutoCAD, Mentor Graphic, ChemCAD, etc.?
See your instructor first. ECC consultants cannot be expected to know how to use all the application packages. Your instructor is the best source of assistance
If the instructor cannot resolve your issue, you have two choices:
To report a hardware problem please submit an IT Helpdesk ticket.
Please be sure to include the following information in the ticket:
Currently, all requests to ECC must be submitted on paper or by filling out the forms linked below. If you wish to submit a form requiring the department chair's signature through e-mail, send the e-mail to the chair and ECC will assume the chair's return address along with his or her name in the appropriate space will be adequate. The forms are available below.
|Software Installation Request||Printable Format|
|Lab Reservation Request|
|Seminar Room Reservation Request|
|Nitschke Auditorium Reservation Request|
|Permanent Faculty/Staff Account Request||Printable Format|
|Non Engineering Student Account Request||Printable Format|
|Student Organization Account Request||Printable Format|
|Request/Revoke Access to HTML Documents on the ECC Server|
The ECC laboratary computers may not be reserved by software "locking" programs or by placing signs on the station. This is due to their small number and the exposure of the individual and the system to compromise.
Jobs may be run in the background on individual workstations provided that they are run at the lowest possible priority so that the program will not interfere with the user at the console. The priority of a program may be set by the "nice" program. See the manual page (by typing "man nice" at the Unix command prompt) or Answerbook for a complete description of the "nice" program.
Accounts found violating this policy will be logged off and sent email stating the policy for the first two infractions. Subsequent infractions will result in the account being disabled.