Problem Unable to install a program in 'U' drive from ECC lab. Explanation Because all ECC lab computers are used by many people permissions to system functions are very restricted. Most installation programs require a higher level of privilege than what is available in our labs. Anyone who logs in though ECC_SAMBA or ECCSAMBA3 is part of the USER built-in group for Windows. This group prevents its members from compromising the operating system and the programs installed on it. Also, members of the USER group cannot modify system wide registry settings, operating system files, or program files. For more information on the USER group please visit the following website: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/windows_security_default_settings.mspx Resolution If you have access to another PC you can try to install it and copy the installation directory onto a disk and then copy it to your U: drive. This may or may not work depending on the type of the program. If this is a program for a class please ask your instructor to go to the ECC office (NI 1010) and fill out a software installation request.