Introduction Windows UNIX Special Note Introduction Explanatory comments are written in italics. In most cases, text in [brackets] represents input which varies with needs of the user, text in "quotes" represent menu items, icon choices or something needing to be typed exactly as shown and bold text represents the expected computer prompt or resultant response. Windows There is currently no direct way for a user to cancel a single print job, but 2 options exist which give the same result: When a job reaches the head of the print queue for a particular printer, a check is made to see if the user who submitted the job is still logged into the machine from which it was submitted. If so, processing continues and the data is then sent to the printer. Otherwise, the print job is canceled and an e-mail message is sent to the user Anyone can request that a consultant clean a print queue (the consultant can not remove a single job currently -- he/she has to remove all jobs from a queue): Take the printer off-line before your job reaches the head of the queue. Announce your intentions to everyone in the room. Visit a consultant in NI1013 and ask him/her to clean the queue for the particular room you are in. The consultant will verify you still have jobs in the appropriate queue, accompany you back to the lab, announce his intentions (so that everyone who may have submitted a job will know they will have to resubmit), clean the queue, let everyone in the lab know they can submit their jobs again. Unix Find your print job number using either the lpstat command (see the man page) or http://www.eng.utoledo.edu/cgi-bin/printer_status (e.glj1022-111). Before the job reaches the head of the queue, use the cancel command (see the man page) on the machine from which the job was submitted to remove it from the queue (e.g. `cancel lj1022-111`). Jobs submitted from Unix machines are NOT automatically canceled if you are not logged in when they reach the head of the queue. Special Note A user's print quota is only updated for print jobs which complete successfully It is ECC's intention to make it easier to cancel print jobs than the above listed methods, but this is not a high priority item currently.